How can we help you?

Upload your current CV and paste the job description you want to apply for. Our AI analyses both, rewrites your CV to match the role's keywords, boosts your ATS score, identifies skills gaps, and generates a personalised cover letter — all in under 60 seconds.

Every new account gets 3 free credits on sign-up — no credit card required. Each credit lets you tailor one CV, run a skills gap analysis, or generate interview questions.

No. You can create an account and use your 3 free credits without entering any payment details. You only need to purchase credits when you want more.

You can upload your CV as a PDF (.pdf), Word document (.docx or .doc), or paste it as plain text directly into the editor. We extract the text automatically.

We offer flexible credit packs — no subscription required. Visit our Pricing page for the latest pack prices. Credits never expire, so buy only what you need.

No. Once purchased, your credits never expire. Use them at your own pace across CV tailoring, cover letter generation, and interview preparation.

If you have unused credits and experienced a technical issue, please contact us within 14 days of purchase. See our Refund Policy for full details.

You can still use the free Application Tracker with unlimited jobs. To generate or tailor CVs again, simply purchase a new credit pack from your dashboard or the Pricing page.

Yes. Head to the Pricing page or the "Buy Credits" button in your dashboard at any time to top up. There's no subscription and no commitment.

Usually under 60 seconds. The AI reads your CV and the job description, then rewrites and restructures your content to match — including keyword optimisation and skills gap analysis.

An ATS (Applicant Tracking System) score measures how well your CV matches a job description based on keyword overlap, formatting, and relevance. Most companies use ATS software to filter CVs automatically — a low score means you get filtered out before a human ever reads your application.

Yes. After generation you get access to a rich text editor where you can tweak any part of the output before downloading. The CV is yours — the AI just gives you a strong starting point.

You can download your tailored CV as a PDF or a Word document (DOCX). Both formats are ATS-friendly.

When you choose the CV + Cover Letter option (2 credits), the AI generates a personalised cover letter alongside your tailored CV. It references the specific role, company, and your background — not a generic template.

For 1 credit, the AI generates 10 role-specific interview questions with STAR-framework answers based on your CV and the job description. It helps you prepare for the specific questions a hiring manager is likely to ask.

On the login page, click "Forgot your password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.

Email verification ensures your account is secure and that you receive important notifications. You need a verified email to access the AI Lab. Check your inbox (or spam) for the verification link sent on sign-up.

Go to Profile Settings (click your name in the top navigation) and scroll to the bottom to find the account deletion option. Note: this action is permanent and any remaining credits will be forfeited.

Yes. Your CV content is only used to generate your tailored output and is not shared with third parties or used to train AI models. See our Privacy Policy for full details.