Privacy Policy

cv·ai ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding it.

1. Information We Collect

Information you provide directly

• Account data: your name, email address, and password when you register
• CV and document content: the CV text and job descriptions you upload or paste into the platform
• Application tracker data: company names, roles, statuses, and notes you enter

Information collected automatically

• Usage data: pages visited, features used, credit transactions, and timestamps
• Session data: standard web session cookies required for the service to function
• Device data: browser type, operating system, and IP address for security and analytics

2. How We Use Your Information

We use your data to:

• Provide, operate, and improve the cv·ai service
• Process your CV and job description text through our AI system to generate tailored outputs
• Manage your account, credits, and billing
• Send transactional emails (account confirmation, credit receipts)
• Detect and prevent abuse, fraud, and security incidents
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your CV content to train AI models.

3. How We Share Your Information

We share your data only where necessary:

• OpenAI: your CV text and job description are sent to OpenAI's API to generate AI outputs. OpenAI processes this under their own Privacy Policy. We use the API in a way that opts out of data training where available.
• Payment processors: when payment features are available, your payment data will be handled by our payment provider (e.g. Stripe) and not stored by us directly.
• Legal requirements: we may disclose data if required by law or to protect our legal rights.

4. Data Retention

We retain your account data for as long as your account is active. Generated documents and application tracker data are retained to provide the service and accessible in your dashboard.

When you delete your account, your personal data and generated documents are deleted within 30 days, except where retention is required by law.

5. Cookies

cv·ai uses essential cookies to maintain your session and keep you logged in. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this will prevent you from using the service.

6. Data Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. However, no system is completely secure and we cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Export your data in a portable format

To exercise any of these rights, contact us at support@cv-ai.app. We will respond within 30 days.

8. Children's Privacy

cv·ai is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. International Transfers

Your data may be processed in countries outside your own (including the United States, where OpenAI operates). We take steps to ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at: support@cv-ai.app