Customer Success Manager (German Speaking) at Graswald GmbH

Customer Success Manager (German Speaking)

Graswald GmbH · UK · Posted 1 month ago

Job Description

Your mission Own the post-sales relationship for a portfolio of 15 - 20 large fashion brands and retailers, serving as their primary point of contact Lead structured onboarding to get new clients live quickly and drive early adoption Conduct regular check-ins and business reviews to track client health, celebrate wins, and surface new opportunities Proactively monitor account signals to identify churn risks early and take action before issues escalate Spot and develop upsell and expansion oppor…

Read the full description on Graswald GmbH's site ↗

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Customer Success Manager (German Speaking)

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