Customer Success Manager at Ellison Coast

Customer Success Manager

Ellison Coast · UK · Posted 1 month ago

Job Description

About the role This is a foundational hire. You will own the full post-sale relationship for a book of UK accounts, including onboarding, adoption, retention, and expansion. Your mission is to make customers so successful with us that they stay and grow. You will work towards 99% gross retention and 130% net revenue retention across your book. You will work closely with our Implementation Specialist, who owns technical implementation and configuration. You will own the commercial relationship w…

Read the full description on Ellison Coast's site ↗

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Customer Success Manager

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